What data we collect and why
We collect the data you voluntarily provide through contact forms: your name, email address, phone number, and the content of your message. We also automatically record technical information such as your IP address, browser type, operating system, and pages visited, using cookies and analytics tools (Google Analytics). This data helps us improve the website experience, respond to your requests, and prevent misuse. We do not collect sensitive data (racial origin, political opinions, health) and do not sell your information to third parties.
How we use and store your data
Data is used exclusively to answer your questions, manage information requests, and improve website content. Storage is on secure servers, with access limited only to site administrators. We retain collected data for a maximum of 12 months from the last interaction, after which it is deleted or anonymized. For data transmission to third parties (payment processors, email marketing or hosting providers) – if applicable – we enter into processing agreements compliant with GDPR. We do not transfer data outside the European Economic Area without adequate safeguards.
Your rights and how to contact us
You have the right to request access to your data, rectification, erasure (the "right to be forgotten"), restriction of processing, data portability, and withdrawal of consent at any time. To exercise these rights or for any privacy-related questions, please write to us at info@mediateaustralia.com or call us at 0771278373. You may also file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP). This policy was updated on January 1, 2025, and may be revised periodically; any changes will be announced on this page.